Delivery Policy – online products will be delivered with 24 hours of purchase. Physical products will be shipped worldwide within 7 working days of payment by first class post with Royal Mail.

Cancellation / Returns / Refund Policy – products and services can be canceled within 7 days of purchase. To cancel a product or service, please do so by email to

Customer Service Contact Information for –

Tel: +44 1246 822405


Address: 123 Hilltop, Bolsover, Derbyshire, S44 6NN

PCI DSS compliance – is PCI DSS Compliant. Payment Card Industry Data Security Standard (PCI DSS) is a set of 12 requirements that all businesses who handle credit or debit card payments must comply with. It provides business best practice guidelines to establish a “minimum security standard”. The PCI Security Standards require all merchants, regardless of size or number of transactions, who accept, store, transmit or process any cardholder data to comply with PCI DSS.

Privacy Policy –

Last updated 20th March 2012

1. ACKNOWLEDGEMENT AND ACCEPTANCE OF TERMS is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our website. By accessing, you acknowledge and fully understand’s Privacy Statement and freely consent to the information collection and use practices described in this Website Privacy Statement.


Personal Information Users.

Visitors to may be invited to collect a free gift in return for giving some personal details, such as name and email address. These details are added to our mailing list so that we can email you occasionally with fantastic offers and valuable content. You can unsubscribe from our mailing list at any time by clicking on the ‘Unsubscribe’ link at the bottom of any broadcast from us.
We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary including:
▪ To fulfill your service requests for services
▪ To protect ourselves from liability,
▪ To respond to legal process or comply with law, or
▪ In connection with a merger, acquisition, or liquidation of the company.

Credit card information is not stored by Rudi Jansen or Kando Business Coaching. All credit card payments are processed by PayPal. You can view PayPal’s privacy policy here

3. CHANGES TO THIS STATEMENT has the discretion to occasionally update this privacy statement. When we do, we will also revise the “updated” date at the top of this Privacy page. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.


If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact us via our contact form or emailing us at :

We aim to promptly respond and resolve any problem or question.